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Customer Service Learning Pack

Featuring Microsoft Office 2003 

We have several different Learning Packages.  All packages come with a laptop which the student owns upon course completion. All our courses take place on Monday through Friday from 9:00 AM to 4:00 PM. (Typing is during open lab 4:00 PM to 5:00 PM M-Th.)

Printable Customer Service Package Document

Customer Service Learning Pack (6 Week course, 70 hours)...............$2499
This course prepares the student for any entry level customer service position. Student will learn computer essentials (including typing) that will be required in most any customer service position. Student will also have three soft skills classes important in the service industry. Classes can be added or removed from this course to customize experience for student. Laptop included with this program —preinstalled with all the programs and files used in class.
 

Computer Skills

 

Business Soft Skills

1

Word Level 1

1

Customer Service

2

Excel Level 1

2

Business Grammar

3

Outlook Level 1

3

Business Writing

4

Outlook Level 2

 

 

5

Access Level 1 Level 1

 

 

6

Windows File Management

 

 

7

Typing

 

 

8 The Internet    

Customer Service Upcoming Dates:
Sep 16 - Oct 31

Oct 20 - Dec 4

See Upcoming Schedule for Customer Service

 

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